Shipping policy

Order Processing
- Orders processed within 1-2 business days
- You'll receive a tracking number via email once shipped

Shipping Methods & Timeframes
- Standard Shipping to US: 8-12 business days
- Standard Shipping to EU: 10-15 business days
- Expedited Shipping: 3-5 business days (contact us for DHL/FedEx option)
- We currently ship from our facility in China
  A US warehouse is coming soon for faster delivery

Shipping Rates
- Free shipping on orders over $35
- Flat rate $4.99 for orders under $35
- B2B bulk orders (20+ packs): Contact us for special shipping rates

Customs & Taxes
- US: Orders under $800 are duty-free — no extra charges
- EU: VAT is included at checkout (IOSS) — no surprise charges at delivery
- Other countries: Customer is responsible for any applicable duties

Tracking Your Order
- Tracking link sent via email after dispatch
- Questions about your shipment? Email us at felix@zigzektools.com